Nature Isle Explorers

FAQ Frequently Asked Questions


Q: What is your refund policy?
A: . A full refund will be given if your ship does not call to Dominica..

Q: Where do we meet for the tour?
A: . We meet our cruise ship guess at the Cruise Ship pier,.. We we meet hotel guess at your hotel of stay.

Q: How do I find my guide?
A: All meeting instructions will appear in your email before the trip has been confirmed. We will include information on who to look for, details of the sign that they will be holding, and/or the specific location of where to meet .

Q: What type of Vihicles do you use?
A: We use Nissan Urvans, all of which are fully air-conditioned .

Q: At what time can we start a tour?
A: Our tours start at 9:30 am. If your ship arrives 10:00 or later, your tour will start 30 minutes after your ship arrives.

Q: Is it compulsory a minimum number of passengers on the tour?
A: The minium number for the Dominica Jewel Tour is 2 persons. If you are travelling alone, then you can send an inquiry to confirm participation.

Q: Are meals included on the tour?
A: No meals are not included on our tours, but there are places to buy food along the way..

Q: How physically challenging are the Excursions?
A: Of course it depends on the tour, most tours require some degree of walking; some excursions include extensive walking and hiking, others no walking at all. Anyway, whatever is Your fitness level and your age, we highly recommend comfortable, hiking boots.

Q: What happens if the weather is bad ?
A: The excursions take place indipendently from the weather conditions. However, sites like the Ti Tou Gorge may flooded when heavy rain, and Nature Isle Explorers wont advise swimming, but we continue the rest of the tour as normal. .

Q: How long before the departure of the tour do I have to book?
A: We suggest You to reserve the excursions as soon as possible because you could not find them available anymore. Anyway you can book any excursion within 24 hours before the beginning of the tour.